Monthly discount on internet service

Affordable Connectivity Program (ACP) | Federal Communications Commission (FCC)

Cash & Expenses Everyone

The Affordable Connectivity Program (ACP) gives your household a $30 discount on internet service every month. You will need to sign up for a plan from a participating internet provider.

  • With ACP, you can get a:
    • Service discount: up to $30 off each month on an internet plan and equipment rentals.
    • Device discount: up to $100 off for a laptop, tablet, or desktop computer (you will need to pay a copay between $10 and $50).
  • ACP is a replacement of the Emergency Broadband Benefit (EBB).
    • If you were enrolled in EBB, you will get the EBB's $50 monthly discount until March 1, 2022. After that, you can transfer into the ACP to get a $30 discount. Your provider will notify you about transferring to the ACP.
  • You do not need to be a U.S. citizen or have a Social Security Number (SSN) to be eligible.
  • When enrolling for internet service through the ACP with an internet provider:
    • The provider might check your credit. However, they cannot use the result of the credit check to prevent you from enrolling in the ACP.
    • A provider cannot decline to enroll you just because you owe money to another internet provider.

Who is eligible

Your household is eligible if you can answer yes for at least one of these questions:

  • Does a household member get Lifeline benefits?
    • If yes, you automatically qualify for ACP. Contact your internet company to learn how to start getting ACP discounts.
  • Does a household member participate in one of these programs?
    • Supplemental Nutrition Assistance Program (SNAP)
    • Medicaid
    • Women, Infants, and Children (WIC)
    • Supplemental Security Income (SSI)
    • Federal Public Housing Assistance (FPHA)
    • Veterans and Survivors Pension Benefit
  • Did a household member get a federal Pell Grant for the current year?
  • Does a household member get free and reduced-price school lunch or breakfast at their school?
    • This includes all students that go to a K-12 public school in NYC.
  • Is your household’s income at or below the amount shown in this chart?
Household size Your income (200% or less than the federal poverty level)
1 $27,180
2 $36,620
3 $46,060
4 $55,500
5 $64,940
6 $74,380
7 $83,820
8 $93,260
For each additional person add $9,440

 


What you need to apply

Some documents you may need to prove your eligibility for the ACP are:

  • Proof that you participate in a program such as SNAP, Medicaid, or WIC.
  • Proof of your household income
  • Proof of your identity
  • Proof of your address

How to apply

Apply Online

  1. Complete the online application (available in English and Spanish).
  2. You could be approved immediately after you apply. If not, you will need to submit more documents that prove your eligibility.
  3. After your application is approved, choose an ACP provider and sign up for internet service with them.

Apply by Mail

  1. Print and complete the application in English or Spanish (instructions are also available in 8 additional languages).
    • If there is more than one household at your address, include the Independent Economic Household Worksheet in your application.
    • If you are under the age of 18, include proof that you are an emancipated minor.
  2. Gather your documents:
    • Proof of identity and address
    • If you do not have an SSN, submit an alternative proof.
    • Also, you will need one of these:
      • Proof of program participation
      • Proof of household income
  3. Send your application and documents to:
    • ACP Support Center
      PO Box 7081
      London, KY 40742
  4. After your application is approved, choose an ACP provider and sign up for internet service with them.

Apply by phone

Call an ACP provider to apply for ACP and select an internet plan with the discount applied to it.


How to get help

Visit the website

Visit acpbenefit.org for more information.

File a complaint

If you have billing or service issues with your internet company involving the ACP, you can file a complaint with the FCC. The FCC will serve your complaint to the internet company.

Email the ACP Support Center

ACPSupport@usac.org

Call the ACP Support Center

Call 877-384-2575, 9 a.m. – 9 p.m. Eastern time, 7 days a week

Call your internet company

Contact your internet company if you have questions about your device, service, or bill.

Other Cash & Expenses Programs

Fair Fares NYC (FFNYC)

NYC Human Resources Administration (HRA)

Ride for half price

Save 50% on public transportation including subway fares, eligible bus fares, and Access-A-Ride paratransit trips.

NYC Free Tax Prep

NYC Department of Consumer and Worker Protection (DCWP)

Free tax prep services

New Yorkers who earned $72,000 or less in 2021 qualify for free tax filing help from the City.

Emergency Assistance / One Shot Deal

NYC Human Resources Administration (HRA)

Cash during an emergency

Financial help for people who can't meet an expense due to an unexpected situation or event.

Updated April 1, 2022