The Affordable Connectivity Program (ACP) gives your household a $30 discount on internet service every month. You will need to sign up for a plan from a participating internet provider.
- With ACP, you can get a:
- Service discount: up to $30 off each month on an internet plan and equipment rentals.
- Device discount: up to $100 off for a laptop, tablet, or desktop computer (you will need to pay a copay between $10 and $50).
- ACP is a replacement of the Emergency Broadband Benefit (EBB).
- If you were enrolled in EBB, you will get the EBB's $50 monthly discount until March 1, 2022. After that, you can transfer into the ACP to get a $30 discount. Your provider will notify you about transferring to the ACP.
- You do not need to be a U.S. citizen or have a Social Security Number (SSN) to be eligible.
- When enrolling for internet service through the ACP with an internet provider:
- The provider might check your credit. However, they cannot use the result of the credit check to prevent you from enrolling in the ACP.
- A provider cannot decline to enroll you just because you owe money to another internet provider.
Who is eligible
Your household is eligible if you can answer yes for at least one of these questions:
- Does a household member get Lifeline benefits?
- If yes, you automatically qualify for ACP. Contact your internet company to learn how to start getting ACP discounts.
- Does a household member participate in one of these programs?
- Supplemental Nutrition Assistance Program (SNAP)
- Medicaid
- Women, Infants, and Children (WIC)
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans and Survivors Pension Benefit
- Did a household member get a federal Pell Grant for the current year?
- Does a household member get free and reduced-price school lunch or breakfast at their school?
- This includes all students that go to a K-12 public school in NYC.
- Is your household’s income at or below the amount shown in this chart?
| Household size | Your income (200% or less than the federal poverty level) |
| 1 | $27,180 |
| 2 | $36,620 |
| 3 | $46,060 |
| 4 | $55,500 |
| 5 | $64,940 |
| 6 | $74,380 |
| 7 | $83,820 |
| 8 | $93,260 |
| For each additional person | add $9,440 |
What you need to apply
Some documents you may need to prove your eligibility for the ACP are:
- Proof that you participate in a program such as SNAP, Medicaid, or WIC.
- Proof of your household income
- Proof of your identity
- Proof of your address
How to apply
Apply Online
- Complete the online application (available in English and Spanish).
- You could be approved immediately after you apply. If not, you will need to submit more documents that prove your eligibility.
- After your application is approved, choose an ACP provider and sign up for internet service with them.
Apply by Mail
- Print and complete the application in English or Spanish (instructions are also available in 8 additional languages).
- If there is more than one household at your address, include the Independent Economic Household Worksheet in your application.
- If you are under the age of 18, include proof that you are an emancipated minor.
- Gather your documents:
- Proof of identity and address
- If you do not have an SSN, submit an alternative proof.
- Also, you will need one of these:
- Proof of program participation
- Proof of household income
- Send your application and documents to:
- ACP Support Center
PO Box 7081
London, KY 40742
- ACP Support Center
- After your application is approved, choose an ACP provider and sign up for internet service with them.
Apply by phone
Call an ACP provider to apply for ACP and select an internet plan with the discount applied to it.
How to get help
Visit the website
Visit acpbenefit.org for more information.
File a complaint
If you have billing or service issues with your internet company involving the ACP, you can file a complaint with the FCC. The FCC will serve your complaint to the internet company.
Email the ACP Support Center
Call the ACP Support Center
Call 877-384-2575, 9 a.m. – 9 p.m. Eastern time, 7 days a week
Call your internet company
Contact your internet company if you have questions about your device, service, or bill.
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Updated December 5, 2022