Temporary discounted internet service for your home

Emergency Broadband Benefit (EBB) | Federal Communications Commission (FCC)

Cash & Expenses Everyone

The Emergency Broadband Benefit (EBB) gives a temporary discount on your household’s monthly broadband internet service if you are eligible. Participating broadband providers will apply this discount to your broadband plan.

  • If eligible, your household can receive:
    • Up to $50/month discount on internet plans and equipment rentals. Internet service can be bundled with voice service.
    • A one-time discount of up to $100 for a laptop, tablet, or desktop computer (you will need to pay a copay between $10 and $50
    • Only one monthly service discount and one device discount is allowed per household.
  • Your household may be eligible if someone in the household:
    • Lost their job or were furloughed, or
    • Receives SNAP, Medicaid, or other benefits, or
    • Meets income guidelines, or
    • Goes to a school where they receive free or reduced price lunch and breakfast
  • You do not need to be a U.S. citizen to be eligible.
    • If you do not have a Social Security Number (SSN), you can provide other documents.
  • Applications will be received on a first come, first served basis.
    • The benefit is temporary and will end when funding is exhausted or six months after the federal government declares an end to the pandemic, whichever happens first.
    • Apply online to receive the benefit as soon as possible.
  • You can receive both EBB and Lifeline benefits.
    • Lifeline gives up up a $9.25 monthly discount on phone or internet service.
    • You can use both benefits for the same or different service.
    • If you already receive Lifeline benefits, you don't need to submit an application. Contact an EBB provider to request service instead.

Who is eligible

A household is any person or group of people who live together at the same address and share money. Check here for more information on what a household means.

Your household is eligible if any of the below applies to any household member:

  • Receives benefits through the Lifeline program
  • Participates in one of the following government programs:
    • Supplemental Nutrition Assistance Program (SNAP)
    • Medicaid
    • Supplemental Security Income (SSI)
    • Federal Public Housing Assistance (FPHA)
    • Veterans and Survivors Pension Benefit
  • Lost their job or was furloughed after February 29, 2020 and the household’s income in 2020 was:
    • At or below $99,000 for single filers, or
    • $198,000 for joint filers
  • Received a federal Pell Grant in the current award year
  • Participates in the free and reduced-price school lunch or breakfast program (Ex: School Meals at NYC public schools) during the 2019-2020 or 2020-2021 school year
  • Qualifies for a participating internet provider’s existing low-income or COVID-19 relief program.

Your household is also eligible if its income is at or below the amount shown:

Household size Maximum income (135% or less than the federal poverty level)
1 $17,388
2 $23,517
3 $29,646
4 $35,775
5 $41,904
6 $48,033
7 $54,162
8 $60,291
For each additional person add $6,129

 


What you need to apply

For online applications:

  • The online application will tell you which documents to submit.
  • Apply online to receive the benefit as soon as possible.

For mail applications:

  • Include one of these:
    • Proof of program participation
    • Proof of job loss or furlough, and current income
    • Proof of household income
  • Also include proof of identity and address

You do not need a Social Security Number to apply. However, you will need to submit one of these alternative documents:

  • U.S. government-issued ID
  • U.S. passport
  • U.S. driver’s license
  • Individual Taxpayer Identification Number (ITIN)

 

Proof of program participation

You may submit a document that proves a household member participates in:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans and Survivors Pension Benefit
  • Federal Pell Grant for the current academic year
  • Free and Reduced Price School Lunch Program or School Breakfast Program during the 2019-2020 or 2020-2021 school year

Submit one of the following:

  • Benefit award letter
  • Approval letter
  • Statement of benefits
  • Benefit verification letter
  • School enrollment form (to prove participation in free or reduced price school lunch or breakfast)

The document must have:

  • Household member’s first and last name
  • The name of the qualifying program
  • The name of the government, tribal entity, program administrator, school, school district, university, or college that issued the document
  • An issue date within the last 12 months or a future expiration date

 

Proof of job loss or furlough, and current income

You may submit one document to show you lost income and one document to show your current income

Submit one of the following for loss of income:

  • Layoff or furlough notice
  • Unemployment application, approval letter, or benefit statement

Submit one of the following for your current income:

  • 2020 state, federal, or tribal tax return
  • Social Security statement of benefits
  • Veterans Administration statement of benefits
  • Retirement or pension statement of benefits
  • Unemployment or Worker’s Compensation statement of benefits
  • Divorce decree, child support award, or a similar official document showing your income

The document must have:

  • Your first and last name
  • Your change in income or job status
  • Your current household income

 

Proof of household income

You may submit proof that your household income is 135% or less than the federal poverty level.

Submit one of the following:

  • Prior year’s state, federal, or tribal tax return
  • Current income statement from your employer or a paycheck stub
  • A Social Security statement of benefits
  • Veterans Administration statement of benefits
  • Unemployment or Worker’s Compensation statement of benefits
  • Divorce decree, child support award, or a similar official document showing your income
  • A retirement/pension statement of benefits

The document must have:

  • Household member’s first and last name
  • Annual income

 

 

Proof of identity (if you have a Social Security Number)

Submit one of the following:

  • Government, military, state, or tribal ID
  • Driver’s license
  • Birth Certificate
  • Government assistance program document
  • Certificate of US Citizenship or Naturalization
  • Permanent Resident Card or Green Card
  • Social Security Card
  • Most recent W-2 or tax return
  • Military discharge documentation
  • Unemployment/Worker’s compensation benefits

The document must have:

  • Your first and last name
  • Your date of birth
  • The last 4 digits of your social security number and/or tribal ID

 

Alternative proof if you do not have a Social Security Number (SSN)

If you do not give the last four digits of your Social Security number when applying, you must submit a copy of one of these documents:

  • U.S. government-issued ID
  • U.S. passport
  • U.S. driver’s license
  • Individual Taxpayer Identification Number

 

Proof of address

Submit one of the following if applying by mail:

  • Driver’s license or other valid government, state, or tribal ID
  • Utility bill
  • Mortgage or lease statement
  • Most recent W-2 or tax return
  • A map that clearly shows your physical address or location, including latitude and longitude coordinates (coordinates are required if you live on tribal lands)

The document must have:

  • Your first and last name
  • Your physical address

 

Proof of emancipated minor status if you are under 18

Submit one of the following:

  • Court document
  • Certificate

The document must have:

  • Your first and last name
  • Confirmation of emancipated minor status

How to apply

Apply Online

  1. Complete the online application (available in English and Spanish).
    • If you already receive Lifeline benefits, you don’t need to submit an application. Contact an EBB provider to request service instead.
  2. You may receive an immediate approval after you submit an application.
    • If your eligibility cannot be proven automatically, you will be asked to submit more documents.
  3. After your application is approved, you can choose a EBB provider that offers the EBB discount and sign up for service.
    • At least 30 days before the benefit ends, your EBB provider will tell you the last date or billing cycle that you can get a full or partial discount on your bill.
    • You can choose to opt-in to continue receiving internet service at the full, non-discounted rate.

Apply by Mail

  1. Print an application in English or Spanish (instructions are also available in 8 additional languages).*
    • If you already receive Lifeline benefits, you don’t need to submit an application. Contact an EBB provider to request service instead.
  2. Complete the application. Gather any documents that prove your eligibility.
    • If there is more than one household at your address, include the Independent Economic Household Worksheet in your application.
    • If you are under the age of 18, include proof that you are an emancipated minor.
  3. Send your application and documents to:
    Emergency Broadband Support Center
    P.O. Box 7081
    London, KY 40742
  4. After your application is approved, you can choose a EBB provider that offers the EBB discount and sign up for service.
    • At least 30 days before the benefit ends, your EBB provider will tell you the last date or billing cycle that you can get a full or partial discount on your bill.
    • You can choose to opt-in to continue receiving internet service at the full, non-discounted rate.

Call or visit your Broadband Provider

  • Ask your phone or internet company if they participate in the EBB Program, or find an EBB provider near you to get help applying.

How to get help

Visit the website

Visit getemergencybroadband.org for more information.

Call the Emergency Broadband Support Center

Call 833-511-0311
9 a.m. – 9 p.m. Eastern time
7 days a week

Call your broadband provider

Contact your broadband provider if you have questions about your device, service, or bill.

Email the Emergency Broadband Support Center

Email EBBHelp@usac.org

Other Cash & Expenses Programs

Lifeline

Federal Communications Commission (FCC) / Universal Service Administrative Company (USAC)

Discount on your phone or internet service

A monthly discount up to $9.25 on phone or internet service for eligible households.

Fair Fares NYC (FFNYC)

NYC Human Resources Administration

Ride for half price

Low-income New Yorkers can get a 50-percent discount on transportation.

NYC Financial Empowerment Centers

NYC Department of Consumer and Worker Protection (DCWP)

Free financial counseling and coaching

Get help to manage your money and improve your financial health.

Updated November 26, 2021