Talk, text, or chat for mental health help

NYC Well | NYC Department of Health and Mental Hygiene (DOHMH)

Health Everyone

NYC Well is your connection to free, private mental health support. Connect to a counselor or peer support specialist by phone, text, or chat.

  • To speak with a counselor at any time:
    • Chat online on the NYC Well website.
    • Call 888-NYC-WELL (888-692-9355). When prompted, press 2 for English, 3 for Spanish, or 5 for Chinese.
    • Text "WELL" to 65173. When prompted, text 1 for English, 2 for Spanish, 3 for Chinese.
    • Call 711 if you need relay service for deaf or hard of hearing.
    • If you are in danger or need immediate medical attention, call 911 now.
  • Help is available at any time, on any day, with:
    • stress, depression, and anxiety.
    • finding long-term counseling.
    • alcohol and other drug use.
    • connecting with peer support specialists who have had similar experiences.
    • suicide prevention and crisis counseling.
    • referrals to additional services.
  • Counselors speak English, Spanish, and Chinese. Interpretation services are also available in over 200 languages.

Who is eligible

All New Yorkers can speak with a counselor and use NYC Well services, regardless of citizenship or immigration status. You can access services right away and at any time.

How to get help

Visit the website

Find more mental health services on the NYC Well website.

You can also find free mobile apps to help manage your health and emotional wellbeing.

Call 311

Ask for “NYC Well.”

Other Health Programs

Health Insurance Assistance

NYC Human Resources Administration (HRA); NYS Department of Health (NYS DOH)

Low-cost and free health insurance

Get help understanding your affordable health insurance options and enrolling in a plan.

NYC Care

NYC Health + Hospitals (NYC H+H)

No cost or low-cost healthcare access

Comprehensive health care for all NYC residents, regardless of ability to pay or immigration status.

Medicaid for Pregnant Women

NYS Department of Health (NYS DOH)

Health insurance for pregnant women

Comprehensive medical and prenatal care services through Medicaid.

Updated January 7, 2022